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Monday 26 October 2026 | NNG Member Presentation This morning at Nottingham Networking Group (NNG), we welcomed Alain Mengoli from ServGas for our 15-minute member presentation, giving everyone an insight into the business, its services and its commitment to customer care. ServGas is a family-owned business specialising in domestic gas, heating, air-source heat pumps and air conditioning. Alain explained how the company focuses on making the whole customer experience straightforward, from the initial enquiry through to completing the work. The ServGas Promise A key part of the presentation was the ServGas Promise, built around five simple principles: being punctual, professional, respectful, clean and transparent. These values underpin the company's approach to delivering reliable service and building long-term customer relationships. From First Call to Finished Job Alain also took us through the customer journey, from the first conversation and expert advice to receiving a clear, free quotation and having the work completed with care. To round things off, he shared some excellent recent Google reviews, highlighting the quality of workmanship, technical knowledge and personal service that customers have come to expect from ServGas. Another informative 15-minute presentation and a great opportunity for fellow NNG members to learn more about the businesses within our network. Find out more about ServGas: www.servgas.co.uk

RS Electrical Services Delivers a Professional, Down-to-Earth Presentation at NNG NNG members were treated to an informative and refreshingly straightforward presentation from Ross of RS Electrical Services (2007) Limited, highlighting the company's wide range of electrical services and its commitment to quality workmanship. With over 20 years of experience, Ross explained how RS Electrical Services supports domestic, commercial and industrial customers across Nottinghamshire and the surrounding areas. From replacing a simple light fitting or socket through to complete property rewires, electrical inspections, commercial installations and fault finding, the presentation demonstrated just how varied the company's work can be. Ross also shared photographs of electrical installations, including examples of older consumer units alongside modern replacements, giving members a useful insight into the importance of electrical safety and maintaining installations to a high standard. Built on Trust and Reliability A key message throughout the presentation was the importance of good customer service, honest communication and reliability. Ross outlined four principles at the heart of the business: customer service, trust, reliability and satisfaction. It's a straightforward approach: turn up when expected, communicate clearly, carry out quality work and make sure the customer is happy with the result. The presentation was a good reminder that, whether it's a small repair at home or a larger commercial project, having a knowledgeable and dependable electrician makes all the difference. Thank you to Ross for an interesting, professional and down-to-earth presentation, and for giving fellow NNG members a better understanding of the services RS Electrical Services can provide. Find Out More If you need electrical work carrying out, from a minor repair to a larger installation, contact RS Electrical Services. Website: www.rs-electricalservices.co.uk Telephone: 07985 639945

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